Customer Success Manager – Kitch – Edmonton, AB

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Good design hinges on choice. Kitch is your new planning companion when it comes to designing your new kitchen, bathroom, laundry, hair salon – you get the idea.

IKEA® cabinets tick all the boxes for a lot of people; they’re sturdy, easy to install, and come with a variety of components. What they don’t offer is design continuity.

Cue Kitch. We make cabinet doors and components for the Sektion and Godmorgon lines that perfectly balance style and budget.

We are a small but mighty team relentlessly focused on the customer journey. We’re go-getters who get it done.

We are looking for Kitch Advisors to support the customer journey!

What you’ll do:

  • Consult with and advise Kitch customers with the goal to drive sales.
  • Close prospective business and grow revenue by selling additional solutions and products.
  • Be your customer’s biggest advocate and primary point of contact as they order and build their project in our portal.
  • Maintain an in-depth knowledge of Kitch’s technology, products, and services.
  • Work alongside our vendors and partners to take the project across the finish line.
  • Assist with vignette design at HQ.

What we’re looking for:

  • Background in interior design/architecture.
  • Proven experience in customer success, account management, or a sales role at a fast-paced company.
  • Ability to build strong internal and external relationships, and rapport, and establish trust through a consultative approach.
  • A problem-solver who rolls up their sleeves to get it done.
  • Excellent communication skills.
  • Passion for design.
  • Eagerness to learn,.and for being part of a fast-growing company.
  • Willingness to own a project from beginning to end.

Bonus points for:

  • Experience and/or knowledge of IKEA® cabinet systems and planning tools
  • Experience using CRM tools

If we’ve sparked your interest (or your need to redesign your kitchen), please submit your resume and cover letter. Let’s see if there is a great home here with you, now or in the future.

Kitch is proud to be an equal opportunity employer and has dedicated that commitment to our current and future Kitch crew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.

We’re excited to meet you and in the meantime, get to know us at

Job Type: Full-time

Salary: $21.00 per hour


  • Monday to Friday

Click Here to Apply For The Job

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