Patient Service Partner – Complex Malignant Hematology – Temporary Part-time (222721) – Sunnybrook Health Sciences Centre – Toronto, ON

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We currently have a Temporary Part-time (0.5 FTE until approx. February 2023) opportunity for a Patient Service Partner in the Complex Malignant Hematology Unit at our Bayview Campus.

Hours of Work:

Weekdays: Days, 12 hrs; as per schedule

Weekends: Days, 12 hrs; as per schedule

Statutory holidays required

Summary of Duties:

Working with the professional team, the Patient Service Partner participates in the caring of patients by providing a variety of support services to the team and patients. Participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public relations with patients, visitors and Hospital staff. Patient Service Partner working in the CMH will be required to assist with patient care; decontamination of patients care areas and equipment.


  • Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
  • Applicants who have a PSW Certificate or completed the Sunnybrook PSP (formerly PSA) course will be given priority
  • Ability to read and write English
  • Recent PSP experience required
  • Must have attended WHMIS training
  • Flexibility and willingness to take direction
  • Must be accustomed to high patient acuity
  • Two (2) years of related health care experience
  • Excellent communication and interpersonal skills
  • Stocking carts, gloves, patient bays, procedure carts
  • Infection Prevention and Control Certificate required
  • Must be prepared and able to use all personal protective equipment
  • Proven ability to work under pressure and to handle various tasks within a limited time frame
  • Liaises with patients and visitors on a regular basis demonstrating excellent customer service

Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 222721 to:

Human Resources
Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

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