DEALERSHIP EXPERIENCE A MUST
- Service Advisor with experience is an asset – High attention to detail –
- Excellent communication skills
- Great personality and professionalism towards clients
POSITION SUMMARY:
- Responsible for establishing rapport and trust with customers
- Documents vehicle problems by asking probing questions
- Road-tests customer vehicles to confirm problems and, after service, to ensure that repairs have been completed
- Maintains extensive contact with customers, phoning to provide estimates on service and repairs before jobs are begun, explaining the appointments/scheduling systems to customers, and establishing with customers the method of payment for repairs (cash, warranty, etc.)
- Constantly communicates with Technicians to obtain information on needed vehicle repairs
- Recommends additional maintenance and repair services to customers when appropriate
- Should be capable of working independently, managing his or her time and work flow
Job Type: Full-time
Salary: $35,000.00-$75,000.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- service advisor: 2 years (required)
Licence/Certification:
- Class G Licence (required)