Surveillance Analyst – Q4 – Toronto, ON

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About Q4

At Q4, we hustle, we grind and we grow. As the team members that make up #Q4orce, we care, we compete and we support each other every day. We’re on a mission to deliver a best-in-class client experience driven by technology, data, and of course, our people.

As the leading provider of website, analytics and virtual events solutions to investor relations and the capital markets, Q4 is a trusted partner to over 2,700 of the world’s most successful public companies and institutions – and we are growing at an incredible pace. We’re on our way to becoming the largest capital markets platform company in the world. That’s where you come in.

We hire smart, curious, and talented people to push boundaries, reimagine what’s possible and turn challenges into opportunities, all while keeping the needs of our clients at the heart of everything we do.

Come grow with us!

The role.

In today’s fast-moving market, publicly traded clients demand real-time insights and analytics into the behavior of their stocks and the overall market, as well as insights regarding best practices in engagement with their current shareholder base and prospective shareholders in the future.

In the role, you will be an integral part of our Intelligence Team, working closely with team leaders, investor relations partners, capital markets experts and tech developers to enhance our service offerings by: increasing efficiencies through the implementation of new workflow solutions; analyzing and synthesizing critical “need-to-know” capital markets data for clients; generating client-facing reports that are viewed at the highest levels in publicly traded organizations; advising corporate clients on equity and ownership activity; “thinking differently” to consistently innovate and adapt the service to the evolving needs of our clients; and, working collaboratively with divisions across the organization to make an immediate impact in improving our clients’ user experience.

You will be instrumental in managing and maintaining client relationships, participating in strategic meetings with senior executives and will receive intense group and one-on-one training throughout your employment.

  • Main point of contact for keeping publicly traded clients (investor relations officers and C-Suite executives) apprised on equity and institutional ownership trends; serving as a market expert and valued partner in the capital markets
  • Build and retain client relationships while identifying potential pain points and upsell opportunities
  • Remain fluent on market trends as well as on trends regarding best practices in investor relations, shareholder targeting, corporate governance and shareholder engagement
  • Continuously analyze client feedback and market trends to assist in development of new products and services that can better-suit our clients’ evolving needs
  • Serve as an extension of publicly traded companies’ investor relations teams; assisting in a myriad of ad hoc requests and providing support around critical deliverables, such as board reports
  • Accurate and timely generation of client deliverables in a fast-paced, high pressure environment
  • Serve as a valued team-member that is willing to partner with others across the organization in improving efficiencies and new-idea generation
  • 1-3 years of relevant financial capital markets experience (direct surveillance experience preferred)
  • Proficiency in MS Office/Google Docs; particularly excel
  • BA or BS Degree – preferably in areas of Finance, Economics, Accounting, Business, Mathematics, Computer Sciences
  • Proficiency in Factset strongly preferred
  • SalesForce proficiency strongly preferred
  • Superior analytical reasoning
  • Excellent oral and written communication skills
  • Enjoy working directly with clients and a dynamic team
  • Focused attention to detail and accuracy
  • Strong multi-tasking and organizational skills
  • Driven to expand knowledge and solve problems
  • Genuine interest in capital markets

Why Q4?

We are motivated by solving complex problems in unorthodox ways. Emphasis on your well-being means you experience your true potential. We offer a variety of benefits to ensure you can always work hard and have fun:

  • Health, wellness and lifestyle benefits to balance your heart, mind, and body.
  • Pension matching and Employee Equity Incentives to support your financial health.
  • Unlimited paid time off so you can really recharge and enjoy life.
  • Flexible working environment. Choose your home, one of our trendy offices or mix it up.
  • Virtual team building and socials. Keeping people connected is important.
  • And an amazing culture to top it all off!

Join #Q4orce

Q4’s diverse and inclusive workplace fosters a friendly, open-minded environment. Diversity makes us stronger from the increased pace of innovation to strengthening our culture. With great reasons to work here, take advantage by submitting your application to join our growing team.

Q4 values diversity and people of all backgrounds and abilities. Should you require any accommodations prior to or during the interview process, please contact [email protected].


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