Technical Writer / Trainer – SaaS/Broadcast/Media, Americas – Dalet – Toronto, ON

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What you will love about Dalet and why you should be working here

Dalet empowers media-rich organizations to transform their production and distribution workflows – accelerating media operations, maximizing collaboration and creating higher value from content.

As a leading media technology and service provider with over three decades of innovation, our software solutions enable greater control, enhanced visibility and increased productivity for content professionals and storytellers around the globe.

Leading organizations such as Fox Networks Group, Arsenal Football Club, MediaCorp, Audi, and the BBC trust Dalet to support their daily content operations.

Our team is driven by a passion for media and committed to empowering a world where compelling stories are beautifully made, effortlessly told and thoughtfully delivered. Learn more at

Your story, infinite possibilities

Top Reasons to Join Us?

  • Revolutionize a big industry in a dynamic, fast-growing, yet mature, company
  • Benefit from great career opportunities around the world
  • Make the most of a truly collaborative environment with supportive leadership
  • Collaborate with talented and passionate “Daletians”.
  • Enjoy a fun working environment

Who You Are

If you’re a fast learner, resourceful, have a good command of writing in Spanish and English, who is an outgoing team player with a passion for knowledge management, we need to talk! We’re looking for a driven individual who can work both independently and as part of a team.

What You’ll Do

You will develop and maintain knowledge resources within a great documentation team, and conduct internal and customer trainings.

What you’ll we need to be successful

The successful Trainer/Technical writer will have the flowing skills and experience:

3+ years of technical writing and training experience.

Excellent spoken and written communication skills in English and experience working with content in multiple mediums. Spanish would be a plus.

Ability to collaborate with various departments, communicate with product managers, developers, engineers and testers and expose accurate and up to date information.

Comfortable working in an international environment, handling complex systems and customer facing relationship.

Ability to travel to customer sites

A SaaS/cloud experience is required and candidates with experience in the Broadcast / Media workflow industry (Ingest, Media processing, Scheduling, MAM, Playout etc) will be looked on very favourably.

Dalet is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

We have a strict PSL in place. We only accept applications from agencies that have been invited to work on the role. Candidates’ resumes submitted directly to managers or HR will be considered unsolicited and no fee will be payable.

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