Test Lead – Clickatell – Toronto, ON

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We Are Setting The Pace

Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need champions who understand the bigger picture, believe in making a difference and are able to connect the dots to achieve success. In our agile and demanding environment, you will be required to collaborate, ask the right questions and take the smart risk.

We call ourselves Champions. Why Champions? Because it’s not only about what we have done, but what we are doing and going to do. The way we do things, matter and influences how we drive our organization forward and deliver solutions to our customers. Watch this space as we blaze a new path while expanding across the globe.


We are looking for a creative and talented testing lead, with strong test automation background. The purpose of this role is to work closely with Test Management to use ensure high quality and efficient testing practices. Furthermore, this person, will be tasked with helping management, in improving test capacity, efficiency and transparency.

We Do The Right Things

Responsibilities of the Role

  • Applying various testing methods and tools to technically test Clickatell’s products and integration to other applications and services
  • Delivering high test efficiency, with strong test coverage by leveraging test automation and test engineering practices
  • Provide input to overall project plans regarding all testing aspects
  • Assisting in testing process for major feature releases, and finding opportunities for automation
  • Writing and maintaining automated test scripts and frameworks for functional, regression and end-to-end testing
  • Ensuring automated test frameworks are integrated into the software development process
  • Peer review deliverables to ensure compliance with quality practices and standards
  • Influence how the teams develop user stories and acceptance criteria, typically deploying Behaviour-Driven Development (BDD) and Test-Driven Development (TDD).
  • Convert existing manual regression tests into automated test solutions
  • Identify and provide assessments of potential risks affecting schedule or quality, escalating matters to management and relevant stakeholders as needed
  • Identify and provide assessments of potential risks affecting schedule or quality, escalating matters to management and relevant stakeholders as needed
  • Being a core contributor in discussions of test processes, architecture, design, and implementation, along with management and other QA Team Leads


We Are On A Learning Journey

Requirements of the Role

  • Computer Science Degree a significant advantage.
  • Work Experience
    • At least 5+ years of experience in Automation framework development using Java/selenium with exposure to TDD, BDD.
    • At least 3+ years of experience as TEST LEAD for test automation group
    • At least 9+ years of overall software testing experience
  • Having worked in and has a deep level of understanding in the following:
    • Manual and automated testing using tools such as Selenium, Postman, Swagger, REST Assured, TestNG
    • Testing web services and APIs with XML and JSON payloads
    • BDD and Cucumber
    • JIRA, Confluence, and bug tracking tools such as TestFLO
    • Reporting tools such as Allure
    • Build and automation tools such as Jenkins and Maven
    • Databases SQL language and scripting (PostgreSQL, MySQL)
  • Bonus skills and experience desired:
    • Programming experience in Java or other language
    • Test Automation experience of Asynchronous web application protocols like WebSockets
    • Test Automation experience of Chat Commerce Applications
    • Git or other source control management tools
    • AWS (Amazon Web Services) or other cloud-based infrastructures
    • Microservices architecture testing
    • Integration with telecommunications service providers

A Bit About You

You are a pacesetter, who is strong in execution and comfortable in a fast-paced environment and working across multiple projects simultaneously. You set the priorities to deliver practical solutions for opportunities and change. You achieve results though maximizing resources and leading the way to the best solutions. You build and invest in relationships and influentially engage across teams, and with specialists, to brainstorm and arrive at the right answers. You develop, finetune and manage processes and coach the team on procedures and adopting new techniques. You are incredibly independent and a self-starter with a microscopic attention to detail. You take initiative by being resourceful and proactive.


Why You Should Join

Perks of the Role

  • Health Insurance
  • RRPS contribution
  • Quarterly performance incentive bonus
  • Risk benefit company contributions
  • Reimbursable communications allowance for internet and mobile phone bills
  • Half-day off on your birthday
  • 5 personal days leave a year, over and above your PTO
  • Remote Working (our offices are currently open for essential use only due to COVID-19)
  • Home office set-up with laptop, monitor and other related items.

Stronger Together

Clickatell is unequivocally committed to Diversity, Inclusion and Belonging. We believe that we are stronger together and that sameness limits our thinking and our opportunities. You are welcome at Clickatell for who you are, no matter where you come from or what you choose to believe. Our platform is for everyone, and so is our workplace. But it isn’t just about a whole lot of different people working together all having their say – it is about us creating a place where we all feel that we belong. It’s in our differences that we will find the power to keep revolutionizing the way the world uses chat technology.

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